
The
Privatization Gamble
Can Private Sector
Provide a Cure for Ailing U.S. Lotteries?
July 1, 2008 (Special Report)
The California State Lottery recently rolled
out a point-of-sale device called a “check-a-ticket” machine. A player slips
a lottery ticket in the machine’s bar-code reader and a scrolling LED
message pronounces the ticket a winner or loser.
Most of the time, the display tells the player, “Sorry,” but you are not a
winner.
“We call it our sorry machine,” a clerk at a Los Angeles grocery store
explained as a scratch-off ticket player got the bad news from the
check-a-ticket machine. More than four decades after New Hampshire became
the first U.S. state to sponsor a lottery, “sorry” is a pretty accurate
description of the current condition of lotteries. From California to New
Jersey, lotteries are underperforming. Sales are stagnant, and profits as a
percentage of sales are down. The problem is an aging product and customer
base, feeble and ineffective marketing strategies and increased competition
from Indian casinos and Internet gambling.
In the midst of this slump, states are looking for ways to patch gaping
budget holes without raising taxes. For some, lottery privatization looks
like fast and easy money.
“The problem for lotteries is that their core
customer base is aging out, and it’s not being replenished,” said David
Morrison, president of TWENTYSOMETING Inc., a
research and consulting firm specializing in the young-adult market.
“Privatization has the potential — underline the word ‘potential’ — to make
lottery gaming work harder to reach the next generation of customer out
there.”
Considering the size of the state, California’s lottery numbers are nothing
to brag about. With $3.6 billion in total sales in 2006, the lottery ranked
fifth among 42 state lotteries and 30th in per capita sales at $98.
While no state has yet taken the privatization plunge, the topic remains
hotly debated in state legislatures and governors’ offices. Most states are
looking at one of three privatization templates: an outright sale for a
period of time, outright sale for a period of time with revenue-sharing, or
maintaining ownership but handing over management to a private concern in
exchange for a percentage of sales in the style of the United Kingdom’s
National Lottery.
The issue emerged several years ago when cash-strapped local and state
governments started leasing public infrastructure like toll roads. If
privatizing a toll road or an airport makes sense, then selling off a state
lottery makes even more sense, according to some. Unlike a toll road, a
lottery is a strictly retail business with sales based entirely on
generating demand. States aren’t set up to be in the business of retail
sales.
With interest rates low and market conditions favorable, Wall Street is
dangling huge sums of cash in front of states in an effort to move in on
state lottery action, which they see as offering predictable, stable returns
and plenty of growth opportunity. Lehman Brothers put a price tag on the
California Lottery of $37 billion for a 40-year lease, assuming a boost in
ticket sales, and tossed out several ideas for doing precisely that, among
them using lottery terminals to sell tickets and services, coupling ticket
machines with ATMs and placing advertisements on the backs of ticket.
Ernie Passailaigue, president of the North American Association of State and
Provincial Lotteries, a non-profit association representing 51 lottery
organizations, said states considering privatization to boost sales should
first “look inward” and figure out whether it’s necessary at all to involve
the private sector. One of the first things a private owner would do is try
to loosen or lift some of the rules that are keeping revenues down. But if
the private sector will inevitably try to change the rules then some states
might be better off holding on to their lotteries and changing the rules
themselves, Passailaigue said. Restrictions on advertising, player age
limits, placement of terminals and the introduction of new types of games
are some of the topics that lotteries directors could be looking at.
But when it comes to tapping into the younger
market, there is only so much that lotteries can do because they are
hamstrung by state and federal law, Morrison said.
“The best ways to reach that young marketplace are not allowed by law.
Younger people want to play the lottery on their cell phone and the
Internet, but right now that is illegal. Think about how many more tickets
you could sell if you allowed them to game on their cell phones. It’s a
phenomenal prospect.”
There is also the fact that lottery marketing at its core is inherently
problematic. Too little and sales suffer. Too much and a state is seen as
encouraging potentially destructive and addictive behavior, especially on
the part of those who can least afford to play.
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